Ammonia test strips
1.What delivery / shipping way do you use?
For samples or trial small order, we can send them to you by Air Express, such as DHL, FEDEX, UPS, TNT or EMS;
For large amount goods, we can book the ship to your sea-port by sea-shipping;
2.Any warranty for the goods?
1).This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
2).If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
3).Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
4). Replacement products are provided with the same warranty as the returned products.
3. Can we buy 1 pc for sample testing?
Yes, we are glad to send 1pc for quality testing if we have stock of the model you required.
4.How to solve the disputes between Lohand and customers during the after-sales maintenance?
We will be customer-oriented,and make concessions in some principles , we will properly handle the disputes to maximize customer's satisfaction.